Role of Transport for NSW
Transport for NSW was established by the Transport Legislation Amendment Act 2011 and began operating on 1 November 2011. This integrated transport authority is responsible for planning and policy across all modes of transport in NSW.
The operational transport agencies such as Sydney Trains, NSW TrainLink, State Transit Authority and Roads and Maritime Services (RMS) are responsible for front line service delivery. Their focus is delivering reliable, safe and accessible transport services.
Customer service is the key driver in decision making within Transport for NSW and the transport agencies.
A snapshot of the NSW public transport system