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Regional NSW Services and Infrastructure Plan

Glossary for Regional NSW Services and Infrastructure Plan




30 minute city

A planning concept for a city in which people can easily access the places they need to visit on a daily basis within 30 minutes travel from where they live. In the Greater Sydney context the focus is on the access to the nearest centre within 30 minutes by public transport, walking or cycling.


The ability for everyone, regardless of disability, personal circumstances or where they live, to use and benefit from the transport system.

Access Prioritisation Plan

Strategic plan using the Movement and Place Framework that identifies initiatives to prioritise access to interchanges, corridors and key places. Will consider the need for access to be prioritised by high efficiency passenger and freight services as well as providing access for shared, connected, automated and electric vehicles.

Active transport

Transport that is human-powered, such as walking or cycling.

Active transport sharing scheme

Investment in an AMD and electric bike sharing scheme to incentivise uptake within context of an optimal policy and regulatory framework. May include active transport options as well as other AMDs more suitable for an ageing population.

Aerial mobility technology

The use of aerial technology such as drones for transport. They may be used to deliver emergency transport services, disaster responses or last mile freight deliveries.

Assisted Mobility Devices (AMD)

Forms of transport that facilitate individual personal transportation. Examples include powered wheelchairs, scooters, segways, bicycles and unicycles. Although many such devices are used by people with activity or mobility restrictions, mobility aids can be employed generally such as for transportation in place of private vehicles.

Assisted Mobility Device (AMD) Strategy

Development of a policy and regulatory framework to manage the safe introduction and promotion of AMDs that considers advancing technology and automation.


Use of control systems, such as computers, robots or artificial intelligence to undertake processes previously done by humans. Transport technology may be fully or partially automated, with the latter involving some form of human input to or manage the technology.

Bridges for the Bush Program

NSW Government investment in critical infrastructure to remove significant freight pinch points or bottlenecks on the state road network and to improve the safety and reliability of some old bridge structures.

Bridge Upgrades

Upgrades of various bridges in regional NSW, including extension of the Bridges for the Bush Program and local road bridges.

Bus Headstart

Bus routes implemented in new growth areas to encourage early public transport use.

Car share

A model of car rental, with the ability to rent a car for a short period of time, often by the hour.

Car Share Package

Package to facilitate car share in regional NSW.


The area from which a location or service attracts people.

CAV, electric vehicle and intelligent transport system trials

Trials of CAVs, electric vehicles (including buses) and intelligent transport systems to support safer and more efficient movement of people and goods.

CAV Readiness Program

Program to ensure CAV and autonomous vehicle readiness, including smarter roads and incorporating design standards to support CAVs to enable the strategic road network to adapt to accommodation the evolution of future CAVs for freight and passenger movement.

Coastal geography

The area broadly represented as between the Great Dividing Range and the NSW coastline. It excludes Greater Sydney and the Outer Metropolitan area.

Committed initiatives (0-10 years)

Projects, service changes or policies that either have committed funding, are committed/ contractually committed, are for immediate detailed planning, or are part of key maintenance, renewal or safety programs. Some committed initiatives are subject to final business cases and funding.

Connected and Autonomous Vehicles (CAVs)

A connected vehicle is able to communicate wirelessly with other vehicles, infrastructure and/or devices. An automated vehicle has one or more element of the driving task that is automated and therefore does not require a human driver for at least part of the driving task. Levels of automation range from assisting the human driver with the driving task, through to fully and highly automated vehicles that can drive themselves. “Connected and automated vehicle” is widely used as a collective term to refer to the full range of different vehicles equipped with varying ranges and capabilities of connected and/or automated vehicle technologies.


The merging of separate cities generally through population growth and physical expansion to form an extended urban area.


A broad, linear geographic area between places.

Country Passenger Transport Infrastructure Grant Scheme (CPTIGS)

Provides subsidies to support the construction or upgrade of bus stop infrastructure generally owned and maintained by local councils across country NSW to be accessible (DDA compliant). $3,252,000 was available in most recent biennial funding round (2017/19).

Cross border public transport pricing and regulation MoUs

Establishment of Memorandums of Understanding between state governments where none exist to support seamless pricing and regulations for cross border travel.


Everyone who uses transport services or infrastructure is a customer of the NSW transport system. Whenever a person drives, travels by train, bus or light rail, or walks or cycles they become a customer of the transport system. Our customers also use our transport networks for business purposes, to deliver goods and services, and to move freight across the State and beyond.

Customer outcomes

The economic, social and environmental benefits which customers can expect from the transport system and are used by planners to guide investment, policy and reform and service provision.

Demand responsive transport services (or on-demand)

Transport services that are responsive to the demands of individual customers, rather than a fixed timetable or route. They can provide new or improved coverage to areas where traditional public transport is difficult to provide. They may act as feeder services to stronger public transport corridors.

Disability Discrimination Act (DDA) (1992)

A Commonwealth Act that makes it unlawful to discriminate against a person, in many areas of public life, including: employment, education, getting or using services, renting or buying a house or unit, and accessing public places, because of their disability.


An unmanned aerial vehicle (UAV) which may be remotely controlled or can fly autonomously.

Electric Vehicle Policy

The development and implementation of an electric vehicle policy that aims to maximise benefits for passenger and freight mobility, productivity and support liveable centres. It will also develop cost effective energy reduction solutions for passenger and freight services.

Fare alignment

Alignment of fares in regional NSW with those in the current Opal operational area. This will increase equity between regions, improve social inclusion and affordability as well as assist in encouraging greater use of public transport services.

Faster Rail

Major investments in track straightening and signalling improvements to maximise the operational capabilities of the New Intercity Fleet and new Regional Rail fleet between Sydney, Central Coast/Newcastle, Canberra and Wollongong/Illawarra.

First mile / last mile

A term applied to the first and final stage of a journey in which people or goods travel to a broad range of origins or destinations. An example of a last mile journey is the trip made between a train station and the final destination of a shopping centre or place of work.

First Stop Transport

Resources to teach people how to use public transport, as well as resources for helping others to use public transport. There is also a program that provides travel training.

Fixing Country Rail

NSW Government program that provides targeted funding for rail infrastructure enhancement projects that eliminate connectivity constraints on the NSW regional rail network.

Fixing Country Roads

NSW Government program that provides targeted funding to local councils to repair and upgrade regional NSW roads.


The collective vehicles of a transport company or service.

Fleet leasing policy

Policy for the NSW Government Transport Cluster to use safer and lower emissions vehicles to result in reduced costs and improved health outcomes of staff and communities and to accelerate uptake in regional communities of safer and cleaner vehicles.

Flexible (or demand responsive) transport

Transport services that are run based on the demands of individual customers, rather than a fixed timetable or route.


Goods or cargo transported by truck, light commercial vehicles (e.g.vans and utes), cycle couriers, rail, aircraft or ship.

Fuel vouchers policy

Development of a policy considering the provision of fuel vouchers for people living in remote NSW.


Used in the Regional NSW Services and Infrastructure Plan to differentiate between the different areas of NSW. The geographies have different population densities and growth rates, which influences how transport is provided and transport networks are structured. They include the Remote, Inland, Coastal and Outer Metropolitan geographies.

Global gateway cities

Cities that provide state level services and facilities to support a broad population catchment while also having international connections through their airport and/or port. Canberra, Greater Sydney, Greater Newcastle and Gold Coast are global gateway cities that support NSW.

Greater Newcastle

The area comprising five local government areas of Cessnock, Lake Macquarie, Maitland, Newcastle and Port Stephens.

Greater Sydney

The 33 local government areas of Bayside, Blacktown, Blue Mountains, Burwood, Camden, Campbelltown, Canada Bay, Canterbury-Bankstown, Cumberland, Fairfield, Georges River, Hawkesbury, Hornsby, Hunters Hill, Inner West, Ku-ring-gai, Lane Cove, Liverpool, Mosman, Northern Beaches, North Sydney, Parramatta, Penrith, Randwick, Ryde, Strathfield, Sutherland, The City of Sydney, The Hills, Waverley, Willoughby, Wollondilly and Woollahra.

Greater Sydney Commission (GSC)

An independent organisation funded by the NSW Government, responsible for coordinating and aligning the planning that will shape the future of Greater Sydney.

Heavy vehicle rest areas

Provision of rest areas along key freight corridors. RMS is currently undertaking a refresh of the Heavy Vehicle Rest Area Strategy, with data collected on the use of various rest areas across the state. Usage surveys have also been undertaken to understand how the customer is utilising various rest areas, including service centres, and how we could plan them better. This information will be used to inform future planning for rest areas along state highways.

High Productivity Vehicle (HPV)

A vehicle (eg a semi-trailer, truck and dog combination or B-double / B-triple) that is able to carry a greater payload than the maximum sized vehicle permitted on the particular road. This is due to being greater in length or height, and normally has a performance based operating system that enables the vehicle to track better across the road network. Due to the greater mass and size of these vehicles, there is an increased focus to ensure the road environment can facilitate these vehicles safely, for example overtaking lanes, rest areas, bridges and culverts.

Hub and Spoke Model

A transport network model that provides connections (spokes) to and from key centres (hubs). The spokes link to different hubs across an area, rather than focussing on one key hub. It provides regional trunk public transport services that connect to key centres which are supported by a network of intra-regional transport services that connect to smaller towns and villages. It aims to provide more convenient public transport arrival and departure times, including day return services to regional cities and centres.

Inland NSW connections

Strategic examination of options to connect inland NSW to Sydney, Newcastle and/or Wollongong. It will consider existing roads such as Great Western Highway, Bells Line of Road and Golden Highway as well as rail corridors.

Infrastructure NSW (iNSW)

An Independent statutory agency responsible for assisting the NSW Government with identifying and prioritising the delivery of critical public infrastructure for NSW.

Initiatives for investigation (0-10 years, 10-20 years)

Initiatives intended to be investigated for potential commitment or implementation within the next 20 years. Those listed in the 0-10 year horizon will be prioritised for more detailed investigation to determine if they are required in the next decade. They are prioritised based on their expected benefits or strategic importance. Initiatives proposed for investigation are unconstrained by affordability and will be subject to funding and strategic business cases that consider a range of possible solutions.

Inland geography

The area broadly represented as between the Great Dividing Range and the Remote geography in NSW.

Inland Port

Creation of an Inland Port that provides processing of goods and customs services inland before travelling to coastal ports for shipping.

Inland rail

A proposed 1,700km freight rail link between Melbourne and Brisbane via regional Victoria, New South Wales and Queensland. 

Intelligent Transport System

The application of computing, electronics, information technology and communications to solve transport problems. We will review and implement Intelligent Transport Systems for managing connected vehicles and infrastructure where it is cost effective to do so. An example of an Intelligent Transport System is Cooperative Intelligent Transport Systems (CITS). CITS allow vehicles to communicate with other vehicles and infrastructure. They enable greater safety and can optimise the management of pedestrian movement and vehicle traffic.


A facility to transfer from one mode of transport, or one transport service, to another. For example, major rail station, bus facility or park and ride.

Intermodal terminal

An intermodal terminal is an area of land used to transfer freight between at least two modes of transport. It is typically used to describe the
transfer of international shipping containers from road to rail and vice versa.

Journey to Work

Data collected as part of the Census every 5 years on where workers travel to work and by what mode.

Last Mile Productivity Program

Package of works that will focus on improving first and last mile connectivity and efficiency for the freight network.

Level Crossing Improvement Program

Funding for level crossing upgrades and initiatives to support safety awareness and police enforcement campaigns.

Light rail

An urban railway transportation system using vehicles that are capable of sharing streets with vehicular traffic and pedestrians, but may also be operating on an exclusive right-of-way such as a segregated rail corridor, tunnel or elevated structure.


The term ‘liveability’ is used in land use planning to focus on the people who live in an area, the places they spend time in, their health and quality of life as well as overall community wellbeing.

Local Government Road Safety Program

A partnership between Transport for NSW, Roads and Maritime Services and partnering local councils of NSW to provide information and assistance on safe road use to all road users.

Maritime Safety Program

Delivery of the NSW Regional Boating Plans.

Mobility as a Service (MaaS)

A business model for customers to access transport services in which customers can use a single account and booking interface to access a broad range of transport modes, none of which the customer owns. Examples would be allowing a customer to access public transport, car sharing and bike sharing all using the same system.

Mode Share

The proportion of overall trips that are taken on a particular mode.

More Trains, More Services

The More Trains, More Services Program is a series of network-wide investments that will deliver additional capacity, reduce the complexity of rail operations and better connect the network. More Trains, More Services transforms the rail network by utilising world class technology to enable automated high capacity turn-up-and-go services. The reconfiguration of the rail network in metropolitan Sydney will lead to the separation of inner urban and intercity services with initial focus on increasing the capacity of Central Station and the transformation of the T1 Western, T4 Illawarra (including the South Coast Line) and T8 Airport lines.

Movement and Place Framework

A framework for planning, designing and operating our road network based on a ‘one road network’ approach. It considers how different parts of the network perform different functions – moving people and goods and being places for people, particularly in centres.

New Intercity Fleet

A new fleet of long distance, intercity trains from Sydney to the Central Coast, Newcastle, the Blue Mountains and the South Coast.

As part of the delivery of the fleet, we will investigate reduced rail journey times through rail timetable improvements and the implementation of rail network optimisation strategies. This may include re-orientating rail services to provide express services between key stations and connector services between other stations.

Next generation ticketing

Seamless ticketing system across all modes of transport in NSW. Will assist in capturing transport data in regional areas.

NSW Boating Now Program

Program to support initiatives that enhance the boating experience in NSW, including the delivery of recreational boating infrastructure across NSW waterways.

NSW Long Term Transport Master Plan

NSW's first integrated transport plan, which brought together planning for freight and passenger movements across all modes of transport. Future Transport builds upon the 2012 Long Term Transport Master Plan and the commitments it has delivered.

NSW Transport Cluster

A group of agencies consisting of Transport for NSW, the operating agencies of Roads and Maritime Services, Sydney Trains, NSW Trains, and the State Transit Authority, the state’s private transport operators, a number of project delivery offices for major transport projects, and the Port Authority of NSW.

On-demand transport

See definition for demand-responsive.

Outer Metropolitan Area / geography

An area encompassing the local government areas of Shellharbour, Wollongong, Central Coast, Lake Macquarie, Cessnock, Maitland, Newcastle and Port Stephens.

Outer Metro Parking Guidelines

Development of a strategy encompassing the Movement and Place Framework to guide local government in the delivery of parking in Outer Metro NSW. 

Outer Metro Roads Program

Program to identify improvements needed for the road networks within the Outer Metropolitan Area. Will include a car parking review to evaluate and prioritise car parking availability and use within centres and at key interchanges, including opportunities for car share, use of technology, shared use of car parking spaces and park and ride.

Personalised transport

An umbrella term used in this document to refer to a world in which technology is used to make transport services and the overall transport network responsive to the needs of customers. These customers may be individuals or companies, and they may be accessing the transport network as public transport users, road users, pedestrians, or for the movement of goods. Personalised transport means understanding the specific needs of each customer, and adapting the transport network and services it provides to suit those needs.


Successful place-making either preserves or enhances the character of our public spaces, making them more accessible, attractive, comfortable and safe.


Transport services that go directly from a passenger’s origin to their destination. Outside of the private car, taxis and ridesharing services (Uber, Lyft) are the most common point-to-point transport modes.

Port Efficiency, Access and Integration Initiative

Road and rail projects to improve port access, efficiency and integration.

Place Plan

Plan to deliver an integrated transport network to improve access to/from/within key places or centres by all modes.

It is the application of the Movement and Place Framework to improve the function of transport corridors to enhance the amenity of places. It will include the development of an active transport network, identifying the missing links and initiatives for behaviour change to support more sustainable travel options.

Place plans will also include travel demand management policies and tools to support travel such as car sharing and to assist workers and employers better manage travel demand.


A geographical area with boundaries determined by land use. For example, an area where there is an agglomeration of warehouses may be termed a freight precinct.

Rail Network Optimisation Program

Program that aims to improve efficiency in rail services.

Rapid bus package

Implementation of programs to prioritise access for buses over private vehicles.

Regional Airports Program

Improvements to increase the efficiency, accessibility, competition, commercial viability and sustainability of regional aviation in NSW. Includes supporting connections through the provision of funding to upgrade and maintain regional airport facilities. Funding from the Regional Tourism Infrastructure Fund.

Regional Booking System

Flexible transport booking system enabled across all service providers.

Regional NSW

The area of NSW outside Greater Sydney. It includes the nine regions of Central Coast, Hunter, North Coast, New England North West, Central West and Orana, Far West, Riverina Murray, South East and Tablelands and Illawarra-Shoalhaven.

Regional Parking Guidelines

Development of a strategy encompassing the Movement and Place Framework to guide local government in the delivery of parking in regional NSW. 

Regional Passenger Transport Strategic Framework and Delivery Model

The adoption of a framework and delivery model for passenger transport services in regional NSW that focuses on connectivity, flexibility and efficiency, access and equity, legibility and timeliness as well as information. It aims to provide:

  • Faster long distance trips
  • Greater access and span of hours
  • More frequent services
  • Improved services and facilities to enable increased capacity

Regional Rail Fleet Project

Program to deliver a new regional rail fleet, including the replacement of the XPT, XPLORER and Endeavour trains, new rail stabling and maintenance facilities.

Regional Road Freight Corridor Fund

Program to upgrade key regional highways, ensuring regional producers can transport goods on time and in a cost effective manner.

Regional Transport Hubs

Regional cities that will perform a hub focus for transport into the future.

Regional Transport Plan

To be developed for each region to align with the Department of Planning and Environment’s 20 year Regional Plans. These will be prepared in consultation with local government and Joint Organisations, other state government agencies and Australian Government bodies.

Remote geography

The area broadly represented as west of Dubbo and Griffith in NSW.

Resilience Package

Program to support immunity for flood prone regional roads.


Business models similar to Uber and Lyft within which private citizens provide point-to-point transport services to other citizens.

Road Classification Review

A review of how roads are classified in NSW. The classification of roads determines responsibility and resource allocation.

Road hierarchy

A framework for categorising roads by function. Consistent with the Movement and Place Framework, the hierarchy consists of Motorways, Movement Corridors, Living Streets, Local Streets and Places for People. Each type of road has a different movement and place function.

Road network management system

The implementation of a multi-modal system that enables live monitoring of network performance across all passenger and freight modes using motorways and highways.

Rural Roads Network Enhancement Program

Program of works across the state to deliver enhancements and improvements e.g. overtaking lanes, shoulder widening, clear zones, curve realignment, intersection improvements etc

Safer Roads Program

Program of road safety infrastructure projects to address key crash types across NSW.

Safe System Approach

Planning services and designing infrastructure to integrate with human behaviour to prevent trauma. A safe system approach aims to improve the safety of all parts of the system, so that if one part fails, the other parts will protect people from being killed or seriously injured.

Satellite city

The cities of Wollongong and Gosford that form part of the conurbation of Greater Sydney. 

Saving Lives on Country Roads program

Program to install and upgrade safety features on country roads and reduce run off road crashes, crashes on curves and head on crashes.

School Bus and Community Transport Model development

Development of a model that considers the conversion of school bus and community transport services to provide access for all communities.

Sealing Country Roads Program

Program of works to progressively seal unsealed roads in regional NSW

Service (or transport service)

Service in this document refers to transport services, generally public transport services. Examples include trains, buses, light rail and ferries. Services might also include shuttle buses and a range of privately operated but publicly accessible transport types.

Slopes and Culverts Condition Program

Program of works to progressively improve the conditions of slopes and culverts in the transport network.


The right granted by an airport that allows an aircraft to land or depart during a specific time period. 

Smart Motorway

Motorways that use embedded sensors, analytics and customer feedback tools to actively manage congestion and safety and respond to traffic incidents.

State Infrastructure Strategy

The State Infrastructure Strategy, developed by Infrastructure NSW, provides the NSW Government with independent advice on the infrastructure needs of the State over the next 20 years.

Three cities of Greater Sydney

The three cities envisaged by the Greater Sydney Commission are the established Eastern Harbour City, the developing Central River City and emerging Western Parkland City in and around the new airport. Each of these three cities will have their own unique identity and each must be planned to maximise liveability, productivity and sustainability.

Towards Zero Infrastructure Program

Program of additional road safety infrastructure measures for rural and regional roads to reduce head-on and run off road crashes. The program will be considered as part of the NSW Road Safety Plan 2021, which includes additional measures to improve road safety.

Trade Gateway

Trade gateways are locations with major ports or airports, and their surrounding precincts. They perform an essential and ongoing role to connect Sydney with locations across Australia and the world. Transport gateways are vital to Sydney’s prosperity and often support large concentrations of complementary business activity and employment.

Transport Access Program

The Transport Access Program (TAP) is an initiative to provide a better experience for public transport customers by delivering accessible, modern, secure and integrated transport infrastructure such as stations, wharves and commuter car parks

Transport Corridor Planning

A corridor in the context of strategic planning is a broad, geographic linear area rather than a specific road or train line. Planning for the needs of a corridor ensures that different transport investments work together as part of an integrated solution.

Transport disadvantage

Describes a result when certain factors such as language, age and cost result in causing less choice for when, where and how customers travel.

Transport Taxi Subsidy Scheme (TTSS)

Support for NSW residents who are unable to use public transport because of a disability.

Visionary initiatives (20+ years)

Longer term initiatives that may be investigated within the next 10 years, but on preliminary evidence are unlikely to require implementation within 20 years. Some initiatives have been planned for investigation in the 20+ years as the funding or benefits may be too uncertain at this stage. Initiatives proposed for investigation are unconstrained by affordability and will be subject to funding and strategic business cases that consider a range of possible solutions.

Walking and Cycling Programs

Programs to improve walking and cycling connections.

Western Sydney Airport (WSA)

The designated name for the second Sydney airport, located within the suburb of Badgerys Creek.

‘Whole of life’ Approach Plan

Develop strategy that re-focuses asset management to adopt a ‘whole of life’ approach - plan, build and manage assets now and into the future that are safe and available, provide the desired operational performance in a reliable, sustainable, presentable and affordable manner.

Six principles for Future Transport

The Future Transport 2056 Strategy is focused on six key principles for the future of mobility in the state, which together aim to positively impact the economy, communities and environment of NSW.

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