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Visitor economy customer outcomes

Customer Outcome 2: Greater access to more of NSW

Improving our global gateways

The number of international visitors to NSW is growing. Almost all of these visitors travel through one of our Global Gateway Cities. These Cities include Greater Sydney, Canberra and the Gold Coast/Tweed. They provide state level services and facilities to support a broad population catchment, while also having international connections through their airports and/or ports.

Existing Global Gateway airports at Sydney’s Kingsford Smith Airport, Canberra Airport, Gold Coast Airport, Brisbane Airport, Adelaide Airport and Melbourne Airport currently provide national and international connectivity for NSW. The NSW Government has contributed to Newcastle Airport’s investment in the facilities required to accept future international flights. The addition of the new Western Sydney Airport (WSA) at Badgerys Creek in 2026 to the NSW air network will provide a new full service domestic and international airport to meet growing visitor numbers and provide a new gateway to Greater Sydney’s Western Parkland City and the Blue Mountains. The NSW Government will continue to advocate for arrangements which are beneficial for regional air services during the development of the WSA.

Sydney Airport

Sydney Airport remains Australia’s number one international gateway.

Transport service and infrastructure improvements are easing access to this key international gateway. The NSW Government is upgrading roads around Sydney’s Kingsford Smith Airport to help improve traffic flow around the airport and Port Botany. The upgrades will also complement Sydney Airport’s upgrades to the internal road network. Improvements to public transport, walking and cycling connections will also improve access for staff and visitors alike.

The current Sydney Airport Master Plan includes a new Ground Transport interchange in the domestic terminal precinct to better facilitate bus, coach, walking and cycling connections. The NSW Government is working with Sydney Airport as it updates the Master Plan and we jointly prepare plans to better facilitate ground transport movements to and around the Airport.

Western Sydney Aaerotropolis

Western Sydney Airport is under construction at Badgerys Creek, south west of Liverpool. The
Airport will position Western Sydney as a true interstate and international destination and is
providing a catalyst for a new aerotropolis city in Western Sydney attracting aviation related
business by providing a gateway to the parklands, sporting and cultural facilities that Western
Sydney has on offer as well as the world heritage listed Blue Mountains. Ground transport
connections to Western Sydney will be critical in unlocking the potential of this once-in-ageneration
investment the Western Sydney Aerotropolis.

The Airport will initially have a single 3.7 kilometre runway and will be a full-service airport
capable of handling the full range of international, domestic and freight aircraft. Western Sydney
Airport will be developed in stages and expand to cater for the growing Western Sydney
economy and population.

Around five million people are expected to use the airport in its first year of operation. This is
about the same number of annual passengers currently using the Gold Coast Airport. Based on
growth projections, Western Sydney Airport will cater to about 37 million annual passengers by
around 2050, almost the same number of annual passengers currently using Sydney’s Kingsford
Smith Airport. In the long term, Western Sydney Airport could cater for approximately 80 million
passengers per year.

Western Sydney Airport will drive tourism by:

  • Adding additional capacity in the Sydney basin to grow international and domestic tourism markets
  • Broadening the options within the Sydney basin for air travel
  • Stimulating local nature, sport and event-based tourism and infrastructure, including additional accommodation capacity in Western Sydney and the Blue Mountains.


Western Sydney City Deal will improve connections for visitors

The Australian and NSW governments, together with eight local government areas in Western Sydney, signed the Western Sydney City Deal on 4 March 2018.

The City Deal is a 20 year agreement between the three levels of government to deliver a once-in-a-generation transformation of Sydney’s outer west – creating the ‘Western Parkland City’.

A centrepiece commitment from the Australian and NSW governments is to deliver the first stage of the North South Rail Link from St Marys to Badgerys Creek Aerotropolis via Western Sydney Airport, with a joint objective of having rail connected to the Western Sydney Airport in time for its opening.

Work will immediately commence on a thorough design and investment case for the North South Rail Link as part of an integrated planning and city-shaping approach.


Other international capable airports

There is more we can do to improve links to other international capable airports that serve visitor destinations across NSW. This includes the Gold Coast, Canberra and Newcastle airports.

The Gold Coast Airport is a key international hub and provides visitors with direct access to many attractions on the NSW north coast. The NSW Government is preparing a Tweed Transport Network Plan (TTNP) that will determine the medium to long term staging plan for transport improvements in Tweed, including improved connections to the Gold Coast Airport. The TTNP is being prepared with the involvement of the Queensland Government and local councils. It will identify capital investment options (including potential light rail extensions) and other actions to improve cross state border public transport links.

Canberra Airport has commenced international services and will play an increasing role in serving international visitors to the Canberra region. The NSW Government’s South East and Tablelands Regional Plan 2036 estimates that by 2033, Canberra Airport will service one million international passengers per year, with an average of six international return flights per day and 4,431 international aircraft movements per year.

Newcastle Airport has recently completed upgrades enabling it to accept international flights. This was made possible with $855,000 from the NSW Government’s Regional Tourism Infrastructure Fund. Planned improvements to transport connections around Newcastle Airport will allow better access for future international visitors.

Cruise ships

The cruise industry is a fast growing sector of the economy. Cruise ships are getting larger and calls are more frequent

The 2017 cruise season was the biggest ever in NSW. We welcomed 1.53 million passengers through our cruise terminals, with Sydney Harbour hosting 367 ship visit days by 50 different ships, including 10 maiden voyages. In 2017-18, 360 cruise ships are scheduled to visit Sydney, including eight maiden voyages. In 2016–17, international travellers on cruise ships spent more than 74,000 days in Australian ports, contributing 21,260 new jobs and $5.3 billion to the Australian economy9.

9 Cruise Development Plan

The opening of the Barangaroo Ferry Hub and Wynyard Walk has made ferry access to White Bay Cruise Terminal easier. We will expand the Eden wharf to accommodate larger cruise vessels. We will manage and facilitate the growth of the cruise industry by implementing a Cruise Development Plan based on the findings of the Cruise Industry Reference Group.

As well as Sydney, cruise ship visits are growing at the ports of Newcastle and Eden, supported by related investment leading to higher revenue and increased passenger and crew days. For example, the current value of cruising to the Hunter region has already been estimated at approximately $11 million per year and the NSW Government is contributing $12.9 million towards the construction of a Newcastle Cruise Terminal to enable further growth.

The NSW Government has also committed $32 million for the Eden Breakwater Wharf Extension Project. This will allow cruise ships to berth in Eden rather than relying on the current transfer of passengers via tender to the wharf.

The Cruise Development Plan includes actions to manage the cruise industry development in the short, medium and long term. At the same time, Transport for NSW will investigate options to facilitate better connections to cruise terminals.

Sydney Airport

  0-10 years committed 0-10 years for investigation
The NSW Government is upgrading roads around Sydney’s Kingsford Smith Airport to help improve traffic flow around the airport and Port Botany. The upgrades will also complement Sydney Airport’s upgrades to the internal road network -  
Additional bus services to Rockdale and Mascot to improve connectivity to existing transport services accessing the Airport -  
New separated cycleway connections to Wolli Creek and Mascot stations for staff and visitors to the Sydney Airport precinct -  
Changes to the way train services operate on the Airport Line including increased frequency   -

Improved cross Sydney public transport options, including the following routes outlined in Sydney’s Bus Future:

  • Suburban bus route between Bondi Junction and Burwood via Eastgardens and Airport
  • Suburban bus route between Chatswood and the Airport via Sydney CBD and Botany Road
  • Suburban bus route between Bondi Junction and Miranda via Airport and Eastgardens
Investigate opportunities provided by the planned ground transport interchange   -
Work with Sydney Airport as the new Airport Master Plan is developed   -


Western Sydney Aerotropolis

  0-10 years committed 0-10 years for investigation
Development of a business case for and design of the North South Rail Link to Western Sydney Aerotropolis as part of the Western Sydney City Deal -  


Other international capable airports

  0-10 years committed 0-10 years for investigation
Investigate options to provide better cross-border connections to Canberra including the extension of light rail from Canberra to Queanbeyan   -
Improved ground transport connections to Newcastle Airport including road upgrades -  
Investigating options for better connections to Gold Coast Airport as part of the development of the Tweed Transport Network Plan   -


Cruise ships

  0-10 years committed 0-10 years for investigation
Development of Barangaroo Ferry Terminal to facilitate ferry trips from White Bay to Barangaroo -  
$12.9m contribution to the construction of a dedicated cruise terminal in Newcastle -  
Investigation of an extension to the Newcastle Ferry services to connect to the new cruise terminal   -
$32m contribution to extend Eden Breakwater Wharf to accommodate larger Cruise vessels -  
Work with the Port Authority of NSW to explore all options to maximise the number of passengers able to come into the Overseas Passenger Terminal, including the booking system   -
Work with NSW Treasury and Department of Planning and Environment to investigate the use of Hayes Dock, Port Botany as an interim cruise terminal solution once a long-term solution is confirmed   -
Work with the Port Authority of NSW, NSW Treasury and Department of Industry to prepare a strategic business case to assess the viability of two potential cruise terminal sites: Molineaux Point and Yarra Bay   -
Work with the Port Authority continue to explore improvements to the operation of the Overseas Passenger Terminal and the White Bay Cruise Terminal and their transport connections so that they remain world-class cruise terminals   -
Work with NSW Treasury, Department of Premier and Cabinet, and Department of Industry to investigate opportunities to remove regulatory barriers to entry for emerging cruise markets, including the expedition cruise market, and will seek an inter-jurisdictional policy position with other governments   -

Support Destination NSW and cross-Government efforts to support the growth of the cruise industry in key NSW regions and potential emerging destinations through:

  • education and training programs to build the tourism industry capability to cater for cruise calls
  • supporting locally run ambassador programs
  • working with local government to explore ways to improve wayfinding at port facilities

Support Destination NSW and cross-Government efforts to build the profile and appeal of NSW as a leading cruise destination by reviewing funding options for a cooperative marketing fund that could be used for initiatives including:

  • data collection, acquisition and analysis
  • targeted trade (cruise industry) and consumer marketing programs in partnership with Destination NSW, regional destinations and the cruise industry


Connecting visitors to the regions

Regional NSW tourism has grown steadily in the last decade as visitors are drawn to our State’s diverse natural beauty, country hospitality and excellent food and wine. Rural and regional NSW welcomed 813,000 international visitors in the year to June 2017 for a total of 14.8 million nights and $1.1 billion of expenditure.

Regional NSW tourism expenditure was $16.3 billion in the twelve months to December 2017. The total number of visitors to regional NSW grew by 23 per cent from December 2010 to December 2017 or 3 per cent each year in compound annual growth terms. Rural and regional NSW welcomed 852,500 international visitors in the year to December 2017 for a total of 14.7 million nights and $1.04 billion of expenditure. By the end of 2020, it is projected that regional overnight visitor expenditure will reach $15.6 billion10.

More people visit NSW than any other state or territory in Australia. Visitors are increasingly seeking opportunities to experience NSW’s unique Aboriginal culture and history, while regional NSW hosts over 850 major sporting events. No other Australian state offers outback, country, alpine, coastal, and subtropical regions all within its borders. Cruise ship visits are growing, supported by related investment in the ports of Newcastle and Eden, leading to higher revenue and increased passenger and crew days.


We are re-thinking the way we plan and service regional destinations.

Previous regional planning has focused on the connections of regional centres and cities to Sydney. Whilst these connections will remain important, safe and efficient links within and between regions is considered just as important.

Providing better connections between regional cities will mean more options for visitors to access destinations across the state. This has the potential to grow the number of visitors spending more time experiencing more of what NSW has to offer.

Better connections using this hub and spoke approach means integrating long distance and short distance travel through timetabling and exploring the use of technology for more flexible on demand services for peak periods and events in regional areas. This could include same day return services to regional centres and broader regional tourism destinations.


Improving Regional Roads

The road network is the main way people visit regional destinations

The facilities along, and quality of, regional roads affect the visitor experience of travelling to regional destinations. Recent upgrades to the Pacific Highway have seen a significant increase in visitor numbers along the corridor.

New corridor strategies, regional road upgrades and improved signage to visitor destinations can further enhance the visitor experience, drive more visitors to local destinations and benefit local business.

Future mobility on our regional roads will be automated, connected, electric and shared. NSW’s future tourism vision embraces the opportunities possible with technological changes. These are rapidly transforming transport and customer experience, including the transition to automated, connected and electric vehicles, as well as new forms of shared mobility services, such as ride sharing, automated shuttles and on-demand transport services, providing convenient, comfortable and affordable mobility.


Electric vehicles are coming fast

A range of studies show that electric vehicle ownership rates are starting to increase significantly, due to cost reductions and advances in battery technology11 12 . Public charging points are critical for electric vehicle owners and hirers to be able to access all parts of the state and be confident in the regional touring market. In order to support the growing number of visitors driving electric vehicles, regions and tourist operators will need to plan for the provision of charging stations, particularly along major tourist routes.

Queensland’s Electric Vehicle Strategy (2017)13 notes the impacts of Electric Vehicles on its regional touring market and has committed to providing public charging points along its Electric Super Highway linking tourism destinations: “There is an inherent risk that if Queensland does not support the rollout of charging infrastructure, as interstate and SEQ motorists transition to EVs, they may choose not to travel to Queensland”.

In NSW, the importance of giving regions access to the growing market of visitors driving electric vehicles cannot be overstated. This will require planning and possible industry-government co-investment to establish charging infrastructure. In particular, fast public charging infrastructure is principally required to facilitate inter-city travel for trips greater than 150-250 km.


Tourist signposting

Self-guided drives and caravanning are the major way people visit regional destinations across NSW. Tourist drives showcase local destinations across NSW. They are a partnership with local councils, Roads and Maritime Services and Destination NSW. Signposting for regional tourist drives from the State road network has been progressively installed since 1991. Maintaining these drives has been the responsibility of councils. An audit of all drives currently signposted found that many of the tourist drive signs have been removed and not replaced.

A new approach is needed. The Visitor Economy Industry Action Plan 2030 commits to a NSW Tourist Drives Strategy. The strategy will be jointly prepared by Roads and Maritime Services and Destination NSW and will consider a new partnership approach with councils to establish better mechanisms for ongoing maintenance of the signposting.

11 Bloomberg New Energy Finance “Electric Vehicle Outlook, 2018”
12 Energeia, Australian Electric Vehicle Market Study (report for ARENA and CEFC) 2018
13 The Future is Electric, Queensland’s Electric Vehicle Strategy, 2017

Trial of signage to promote bypassed towns

The NSW Government is trialling new signage on regional highways and motorways to encourage travellers to stop and visit bypassed towns in rural and regional NSW. The signs are a first for NSW and feature colour images which best depict the features of the bypassed towns. The purpose of the trial is to ascertain if bypassed town visitation can be maintained through innovative and purpose designed signage.

Roads and Maritime Services in consultation with Destination NSW has chosen Berry off the Princes Highway, Holbrook off the Hume Highway and Macksville off the new Pacific Highway to be involved in the pilot program. The program involves installing new signs on the Princes, Hume and Pacific Highways to alert drivers to the three bypassed towns and encourage them to stop and support the community. These three locations have been chosen as they represent towns that have been bypassed for some time (Holbrook), bypassed in the last six months (Berry) or recently bypassed (Macksville). Bypassed towns signs for Macksville were installed to coincide with the opening of the Macksville bypass to traffic. The signs for Berry were installed in early 2018 and the Holbrook signs were in time for the 2018 Easter holidays.

Roads and Maritime Services and Destination NSW will evaluate the effectiveness of the signs. If the trial signs are shown to be successful, we will consider rolling the initiative out more widely across the state.


Regional trains and coaches

Our regional trains and coaches enable visitors to reach most parts of NSW from small towns to regional centres. The next 10 years will see significant improvements to public transport services for visitors right across the State.

New regional trains provide an opportunity to increase services to regional destinations. Improvements to timetabling will give visitors better options to arrive at destinations during the day. We will:

  • Refocus the regional transport network to link towns with regional cities rather than being Sydney-focused
  • Investigate providing faster train services to the Central Coast, Newcastle, Canberra and Wollongong
  • Investigate reducing regional train journey times
  • Investigate convenient public transport arrival and departure times
  • Provide day return services to regional cities and centres.


Regional Air

Aviation will continue to be important in connecting people with visitor destinations in regional NSW. The interstate air routes that connect people with the holiday destinations of Ballina, Coffs Harbour and Port Macquarie are currently some of the busiest on the NSW air network. The establishment of a 24 hour international airport in Western Sydney will enhance access to regional NSW locations.

Our vision is for regional air passenger services to be part of an integrated and seamless journey for people living in, and also visiting regional NSW. Our immediate focus will be the development of the hub and spoke model for all regional transport modes through Regional Transport Plans and Place Plans. Regional aviation plays a role in this model by providing long distance connections between hubs for locals and visitors alike. We are committed to connecting public transport services with regional airports and considering timetabling, marketing and ticketing together as a holistic product in the next ten years.

We’re investing in the future of regional aviation now!

  • Regional air services play an essential foundation role in the economic development of regional cities, centres and towns. In recognition, the NSW Government has committed $70 million to a regional airports upgrade program through 27 projects at 22 regional airports to boost regional airport capacity and safety and increase their ability to attract visitors to regional NSW.
  • The projects include passenger terminal upgrades, improved lighting to support airport expansion, and expanding runways and aircraft parking to accommodate larger planes.
  • More than $9 million worth of projects have already been delivered including an extended runway apron area and upgrade terminal facilities in Coffs Harbour, completed in December 2017. Ballina airport has received funding from the Regional Tourism Infrastructure Fund for an expansion in recognition of its growing importance as an entry point to the North Coast region, with passenger numbers at over 510,000 per annum. The remaining projects are in various stages of design and construction with final completion of all projects currently forecast as being completed by 2019.
  • The NSW Government will continue to consider investment proposals in multi-use regional aviation infrastructure on a case by case basis through the $1.3 billion Regional Growth Funds announced in the 2017/18 budget. All proposals are required to be consistent with recently developed Regional Economic Development Strategies and assessed on merit against clear criteria to demonstrate benefit for regional NSW.


Improving links to national parks, historic, artistic and cultural sites and events

Nature based tourism is a large and growing sector and is a major reason for travel to regional NSW. Many visitor attractions across the State are places of heritage value. Cultural and artistic sites and events are attracting more visitors each year. The NSW Government is exploring opportunities to improve nature-based, cultural and heritage tourism, particularly in regional NSW.

National parks cover nine per cent of NSW and generate more than $11 billion per year in expenditure, enabling hundreds of small to medium businesses to operate across the state. Over the past two years, national parks have seen a 30 per cent increase in visitation.

National parks in the Sydney basin provide valuable open space and recreational opportunities for a growing number of residents and visitors. Transport infrastructure and services are needed to accommodate this growth.

Regional NSW national parks have seen significant growth in visitor numbers where transport has been improved. For example, upgrades to the Pacific Highway corridor have contributed to a 70 percent increase in visitation in the North Coast region.

Improved visitor access to national parks, historic, artistic and cultural sites and events could enable the further growth of nature-based, cultural and heritage tourism.

Supporting tourism to Jenolan Caves

One of the most significant historical locations in NSW is the World Heritage listed Jenolan Caves in Oberon. Established as a conservation area in the early 1800s, the Jenolan Caves now attract over 230,000 visitors annually.

In 2018, the NSW Government announced an $8.5 million upgrade to this long established, world-class visitor destination. This will include improvements to the visitors’ centre, and upgrades to paths and the creation of longer walking tracks to encourage visitors to extend their stay.

The improvements include a walkway and a viewing platform to be built near the famous Blue Lake, coloured by water flowing from the caves, to protect a platypus family.

Once the new facilities are complete, it is estimated there will be an increase of 160,000 day visitors to the caves each year. The new facilities and walking trail will also encourage more overnight visitors to the Blue Mountains and Central West region.

The Future Transport 2056 Regional NSW Service and Infrastructure Plan sets out two initiatives in the next decade that will support access to Jenolan Caves. The first is to upgrade the corridor along the Great Western and Mitchell Highways between the western end of the Blue Mountains at Mount Victoria, to better connect and support the regional cities and centres of Lithgow, Bathurst and Orange. This upgrade will include safety measures identified from the Safe System design principles for corridor planning. The second initiative is to investigate better inland NSW connections.


Regional Roads initiatives

  0-10 years committed 0-10 years for investigation
Improve the number and quality of rest areas for visitors in regional areas, including accessible facilities -  
Improvements to major visitor roads including the Monaro Highway and Snowy Mountain Highway   -
First and last mile road network improvements for regional visitor destinations   -
Main/High street improvements in regional towns   -

Tourist signposting initiatives

  0-10 years committed 0-10 years for investigation
Support Destination NSW to prepare a Tourist Drive Strategy and supporting marketing campaign to increase regional overnight visitors and expenditure   -
Evaluate outcomes of bypassed towns signage pilot and roll out to further bypassed towns if shown to be successful   -
Work with Destination NSW to streamline the signposting application process and enhance tourist drive and maritime signposting in regional NSW and Greater Sydney   -

Regional trains and coaches initiatives

  0-10 years committed 0-10 years for investigation
A new regional NSW fleet will replace the ageing XPT, Xplorer and Endeavour trains for passengers who travel between Sydney, Melbourne, Brisbane and major regional centres -  
A new fleet of long distance, intercity trains from Sydney to the Central Coast, Newcastle, the Blue Mountains and the South Coast -  
Update Sydney CBD Coach Strategy to reflect changing development and transport networks as well as determine coach parking requirements throughout the Sydney CBD and in key visitor precincts and around hotels   -

Regional air initiatives

  0-10 years committed 0-10 years for investigation
The NSW Government has committed $70 million for upgrades to 27 regional airport projects that will boost their capacity and safety and increase their ability to attract visitors to regional NSW -  
Work with Commonwealth Government and airport operators to facilitate regional flight connections to Kingsford Smith Airport and Western Sydney Airport   -
Support Newcastle, Canberra and Gold Coast airports increasing international services   -
Integrate regional air services with our regional passenger transport network   -

Improving links to nature based tourism, heritage, artistic and cultural sites and events initiatives

  0-10 years committed 0-10 years for investigation
Improve connections to national parks, heritage sites, artistic and cultural sites from key visitor gateways like regional airports and cruise terminals   -
Upgrade wharf infrastructure to access island parks including the Sydney Harbour Islands   -
Link transport packaging to events including cultural and artistic events and those hosted in national parks such as mountain bike championships   -
More regular public transport to some of the most visited heritage sites, artistic sites, cultural sites and national parks around Sydney to reduce and manage road congestion   -
Increase signage to national park, heritage, cultural and artistic destinations along main roads, aligned to a broader Tourist Drives Strategy   -
Coordinate road safety upgrades and road sealing at entry and exit points of national park, heritage, cultural and artistic destinations near high speed roads   -
Regional cycling connections to national parks, heritage, cultural and artistic destinations   -
Links with operators to improve accessible tourism to national parks, heritage, cultural and artistic destinations   -


Improving services

Boosting services to visitor destinations across NSW

On Sydney Harbour, the new Cross Harbour ferry route will link popular visitor locations from Watsons Bay to Barangaroo and Pyrmont to enable visitors to reach many of Sydney’s top attractions whilst enjoying a spectacular journey. We will continue to add more public transport services to popular areas in Greater Sydney to make it easier and more convenient for visitors to enjoy them.

More Trains, More Services across greater Sydney

The NSW Government will invest more than $1.5 billion over the next three years on the More Trains, More Services program which will boost capacity through hundreds of extra services, better infrastructure and new trains for Sydney.

We are adding more than 750 new train services to our weekend timetable, bringing Sydney more in line with public transport offerings in other global cities during off peak times.

Already there are more than 4,000 additional seats on Blue Mountains trains every weekend with a doubling of capacity on six weekend Blue Mountains services from four to eight carriages. An additional 24 new express services between Sydney and the Blue Mountains are planned on weekends. Dedicated eight-car express tourist trains will cut travel times by around 20 minutes.


Supporting the late night economy

The visitor economy operates all day, every day. Opportunities to connect visitors to a wide range of experiences, whether on short or long stays, requires transport services to be available for both visitors and tourist businesses alike. For example, the Western Sydney Airport will offer 24/7 operations and will need to be serviced by efficient transport links for both employees at the airport and co-located businesses as well as travellers. Similarly, cruise ships can berth out of hours and frequently have short stopovers. Visitors expect to access retail and leisure activities with minimal travelling time.


Public transport enables visitors to enjoy our nightlife and special events by letting someone else do the driving.

The NSW Government is committed to growing a vibrant, safe and strong night-time economy for residents and visitors to Sydney, Newcastle and other large regional cities. We will enhance our night bus network adding new routes and services especially on Friday and Saturday nights. We will enable 24/7 public transport access to Sydney Airport with two overnight bus routes. We will provide more frequent public transport services to major events. Late night bus services will be integrated with point to point services to provide ‘last mile’ travel.

Boosting services to visitor destinations across NSW

  0-10 years committed 0-10 years for investigation
Sydney Ferries Summer timetable - additional services to help customers get to key destinations across Sydney Harbour during the busy summer peak period -  
New Cross-Harbour ferry route that connects key visitor destinations -  
Service improvements on bus routes that serve visitor destinations like the Northern Beaches B-line, which will provide more frequent services with double deck buses that will provide great views from the top deck -  
Additional train services to the Blue Mountains on weekends and peak visitor times -  
Improve connections/services in off peak, weekend, and public holiday periods   -
Further analysis of where visitors like to go and whether there are enough services to cater for growth   -
Aligning services to meet and drive demand for key visitor demand as new train, coach and ferry fleets come on line   -
Improvements to information, wayfinding and public transport services to top ten tourism destinations in Sydney and regional NSW   -
Work with all regional airline, coach, ferry and train operators to meet and drive demand for visitor destinations across the state   -
Extend NSW TrainLink service frequency to regional visitor destinations   -


Supporting the late night economy

  0-10 years committed 0-10 years for investigation

New, extended or enhanced all-night bus services on the following routes as part of the Growth Services Plan:

  • Route 400 Burwood to Bondi Junction via Sydney Airport
  • Route 423 Kingsgrove to City via Earlwood and Newtown
  • Route N20 Riverwood to City via Rockdale, Sydney Airport and Green Square
  • Route N81 Parramatta to City via Sydney Olympic Park and Wentworth Point (Thursday-Saturday only)
  • Route N91 Bondi Junction to Macquarie Park via Kings Cross, City and Chatswood
Extend late night public transport services for workers and visitors – particularly on Friday/Saturday nights   -
Integrate service where late night bus customers can link with a point to point service for last mile home   -
Increase frequency of public transport services to precincts and key attractors for mid to large sized sports/entertainment/cultural/night events   -
Precinct traffic management on Friday and Saturday nights in busy late night precincts   -

Six principles for Future Transport

The Future Transport 2056 Strategy is focused on six key principles for the future of mobility in the state, which together aim to positively impact the economy, communities and environment of NSW.

Read more