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Our Roadmap to 2024

Greater Sydney technology programs

In addition to State-wide technology programs, customers in the Greater Sydney metropolitan area will benefit from a major uplift in all areas of technology, particularly for public transport and freight activity.

We will integrate Opal Connect payment with our Park&Ride commuter car parks and will investigate ways to book parking spaces to make it easier for customers to connect to public transport services. We will also install electric vehicle charging points in more commuter car parks to help customers recharge their vehicles while parked and to support uptake of electric vehicles and cleaner, quieter and healthier communities.

We will provide contactless methods for customers with disability to pay for public transport services, using hands-free technology such as RFID tags to make travel much easier.

We will upgrade critical system technologies for road and rail network operations to help optimise public transport and freight services and balance demand with dynamic prioritisation for faster, more reliable journey times. We will also trial priority for heavy freight vehicles at traffic signals on primary freight corridors to support efficient freight deliveries and better access to ports and intermodal facilities.

We will support smart places in Western Sydney with a digital smart kerbs pilot that gathers sensor data on kerb usage by different groups. This data will inform decisions on where and when kerb space could be used differently to provide better access. We will also expand compliance monitoring of taxi ranks to ensure they are used legally and safely.

Transport will deliver and investigate the following programs for customers in Greater Sydney:

Key to priority alignment
 Mobility as a Service  Connected and automated vehicles  Zero emissions vehicles
 Regional mobility  Freight efficiency  Sensors and intelligent systems

Ref

Greater Sydney technology programs

Priority alignment

We will deliver
T029

Park&Ride with Opal Connect

Park&Ride commuter parking via Opal Connect, for frictionless entry and exit of commuter car parks using number plate recognition.

T030

Electric vehicle charging points in commuter car parks

Installing charging points in dedicated spaces in commuter car parks at key stations, to help commuters charge their vehicles while they use public transport.

T031

Seamless access for people with disability

Using contactless technology to provide people with disability with hands-free access to the public transport network.

T032

Transport Management Centre systems development program

Continuous improvement of systems used to manage congestion and incidents across Greater Sydney. This will reduce the severity of disruption caused by incidents and enable operations to provide timely and accurate travel advice to the public.

T033

Digital Systems program

Replacing current signalling and train control technology with modern, internationally proven, intelligent systems, to help improve reliability, increase capacity and enhance customer experience on Sydney's railways. Completing the initial rollout and seeking to extend to the entire Sydney rail network. 

T034

Multimodal Operations Integration

Integration of systems and processes used by our road and rail operations centres to plan for and manage day of operations, to enable a more coordinated approach to managing the transport network. 

T035

Sydney Coordinated Adaptive Traffic System (SCATS) rebuild

Enhancements to the SCATS traffic management system and uplift in roadside intelligence and devices, to better model traffic demand, prepare for connected autonomous vehicles and provide digital reporting and data API services.

T036

Intelligent Congestion Management Program

A world-leading, multi-modal transport management system that will enable our operations centres to make faster, more informed decisions about how to improve customer journey reliability and reduce the cost of congestion.

T037

Digital Smart Kerbs Pilot

A smart places pilot with a digital inventory of kerb space allocation and usage in Western Parkland City that uses sensors to measure multimodal kerb usage in real-time to inform kerb management decisions.

T038

Taxi Rank Compliance

Stage 2 edge computing trial to monitor compliance of rank and hail taxi passenger service providers.

T039

Transport Contract Operational and Performance Systems

Updating of bus operator contract management systems for bus operations to improve customer information, day of operations processes and performance management. 

We will also investigate
T040

Replacement bus services program

Adding real-time tracking and customer payment and information services to non-Opal replacement buses to improve customer and operators experience during disruptions and save operational expenses.

T041

Drone capability for roads and virtual variable messaging system

To monitor traffic congestion and crowd numbers in real-time using drones. This will enable operations centres to provide timely and accurate travel advice to the public using variable messaging signs.

T042

Connecting emergency vehicles to traffic management systems

Using traffic management software to prioritise emergency vehicles (such as ambulances) on the road network to improve response times to emergency incidents

T043

Technology Enabled Workforce (Train Crew)

Enable Sydney Trains’ frontline crew to receive up-to-date information about service performance, network disruptions, and workforce planning via mobile devices to allow crew to spend more time carrying out customer facing activities, such as proactively identifying where and when to assist customers with reduced mobility.

T044

Cycleway Usage Metrics

Install technology to measure and analyse how customers use cycleways to improve operation of active transport routes in Greater Sydney. This data will also inform the planning and design of new routes, including integration of walking and cycling into all new transport infrastructure. 

T045

Cybersecurity Uplift

Upgrades to cybersecurity protections for public transport systems and enhancing our responsiveness to threats or attacks, which will strengthen our ability to provide safe services and minimise disruption.

T046

Smart Motorways

Installing road sensors, smart traffic cameras, ramp signals, and overhead gantries along motorway corridors to better manage traffic, improve incident response times, move more people and support the development of a CAV-ready road network.

T047

Quantum computing applications

Research and testing with an Australian based start-up to identify transport applications for quantum computing such as dynamic scheduling.

Note: Project information provided can be subject to change, particularly for projects still in investigation.

Table 6.2 – Future technology programs for Greater Sydney

Future Transport Technology Roadmap

Putting NSW at the forefront of using innovative technologies
to transform transport for our customers.

View Technology Roadmap 2021-2024