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Greater Sydney Services and Infrastructure Plan





30 Minute City

A planning concept for a city in which citizens can easily access the places they need to visit on a daily basis within 30 minutes travel from where they live. In the Greater Sydney context the focus is on access to the nearest centre within 30 minutes by public transport.

A Metropolis of Three Cities

The Greater Sydney Region Plan (A Metropolis of Three Cities) was developed by the Greater Sydney Commission concurrently with Future Transport 2056 and the State Infrastructure Strategy. It integrates land use, transport and infrastructure planning between the three tiers of government and across state agencies.


The ability for everyone, regardless of disability, personal circumstances or where they live, to use and benefit from the transport system.

Active transport

Transport that is human-powered, such as walking or cycling.

Advanced Train Control System

System that supervises train speed and intervenes by applying the train’s brakes should the permissible limits be exceeded.


A metropolitan subregion where the layout, infrastructure, and economy are centred on an airport which serves as a multimodal "airport city" commercial core. It is similar in form to a traditional metropolis, which contains a central city commercial core and commuter-linked suburbs. The area around Western Sydney Airport (WSA) is envisaged to perform this role


The extent to which a place, experience or service is pleasant, attractive or comfortable. Improved features, facilities or services may contribute to increased amenity.

Assisted mobility devices

Forms of transport that facilitate individual personal transportation. Examples include powered wheelchairs, scooters, segways, bicycles and unicycles. Although many such devices are used by people with activity or mobility restrictions, mobility aids can be employed generally such as for transportation in place of private vehicles.


Use of control systems, such as computers, robots or artificial intelligence to undertake processes previously done by humans. Transport technology may be fully or partially automated, with the latter involving some form of human input to or manage the technology.

Better places

Enhancing the design quality of the built environment and focusing on the public realm and open spaces to attract residents, workers, visitors, enterprise and investment.

Better Use

Optimising existing and new infrastructure to extract maximum sustainable capacity from the network. Examples include re-allocating road space to vehicles that can carry more people in the same amount of space.

Bus Head Start Program

Program that ensures that residents of new growth areas have access to high quality bus services (fast, frequent and direct) from day one of occupation.

Bus priority infrastructure

Infrastructure that make bus services faster and more reliable such as bus lanes, bus priority at traffic lights or more efficient bus stop placement.

Car share

A model of car rental, with the ability to rent a car for a short period of time, often by the hour.


The area from which a location or service attracts people.

Central River City

One of the three cities of the Greater Sydney metropolis, anchored by Greater Parramatta in the Central City District.

Centre-serving corridors

Local transport corridors connecting typically lower density local areas with strategic centres and city shaping corridors that pass through these centres.

City-serving corridors

Concentrated transport corridors within ~10km of a metropolitan centre providing high frequency access to the metropolitan centre from the inner urban areas in each of the three cities.

City-shaping corridors

Major transport corridors providing higher capacity, high frequency access to metropolitan centres as well as connecting the three cities.

Coastal geography

The area broadly represented as between the Great Dividing Range and the NSW coastline. It excludes Greater Sydney and the Outer Metropolitan area.

Committed initiatives (0-10 years)

Projects, service changes or policies that either have committed funding, are committed/ contractually committed, are for immediate detailed planning, or are part of key maintenance, renewal or safety programs. Some committed initiatives are subject to final business cases and funding.


When demand for a part of the transport network during a particular time nears its capacity, resulting in lower average speed, increased delay and unreliable journeys.

Connected and Automated Vehicles (CAVs)

A connected vehicle is able to communicate wirelessly with other vehicles, infrastructure and/or devices. An automated vehicle has one or more element of the driving task that is automated and therefore does not require a human driver for at least part of the driving task. Levels of automation range from assisting the human driver with the driving task, through to fully and highly automated vehicles that can drive themselves. “Connected and automated vehicle” is widely used as a collective term to refer to the full range of different vehicles equipped with varying ranges and capabilities of connected and/or automated vehicle technologies.


The merging of separate cities generally through population growth and physical expansion to form an extended urban area.


A broad, linear geographic area between places


Everyone who uses transport services or infrastructure is a customer of the NSW transport system. Whenever a person drives, travels by train, bus or light rail, or walks or cycles they become a customer of the transport system. Customers also use the transport network for business purposes, to deliver goods and services, and to move freight across the State and beyond.

Customer outcomes

The economic, social and environmental benefits which customers can expect from the transport system. Used by planners to guide investment, policy and service provision..

Demand management

Systems, processes and activities that are aimed at efficiently allocating available capacity to meet demand or influence customers’ choices about when, where and how they travel.

Demand-responsive (or on-demand)

Transport services that are responsive to the demands of individual customers, rather than a fixed timetable or route.

Disability Discrimination Act (DDA) (1992)

A Commonwealth Act that makes it unlawful to discriminate against a person, in many areas of public life, including: employment, education, getting or using services, renting or buying a house or unit, and accessing public places, because of their disability.


An unmanned aerial vehicle (UAV) which may be remotely controlled or can fly autonomously.


An electric bicycle, a standard pedal-powered bicycle with an electric motor built-in to assist the rider with additional propulsion.

Eastern Harbour City

One of the three cities of the Greater Sydney metropolis, anchored by the Harbour CBD in the Eastern City District.

Faster rail

Major investments in track straightening and signalling improvements to maximise the operational capabilities of the new Intercity fleet and new Regional Rail fleet between Sydney, Central Coast/Newcastle, Canberra and Wollongong/Illawarra.

First-mile and last-mile

A term applied to the first and final stage of a journey in which people or goods travel to a broad range of origins or destinations. An example of a last mile journey is the trip made between a train station and the final destination of a shopping centre or place of work.


A collection of vehicles. This may describe all vehicles within NSW or the vehicles of an organisation, transport company or service.


Goods or cargo transported by truck, light commercial vehicles (e.g. vans and utes), cycle couriers, rail, aircraft or ship.

Global city

City that service and support the complex and specialised economic activities of global markets.

Global gateway cities

Cities that provide state level services and facilities to support a broad population catchment while also having international connections through their airport and/or port. Canberra, Greater Sydney, Greater Newcastle and Gold Coast are global gateway cities that support NSW.


GPOP stands for Greater Parramatta and the Olympic Peninsula — a 4,000-hectare area in Greater Sydney. It spans east–west from Strathfield to Westmead, and north–south from Carlingford to Lidcombe and Granville.

Greater Newcastle

The area comprising five local government areas of Cessnock, Lake Macquarie, Maitland, Newcastle and Port Stephens.

Greater Parramatta

Greater Parramatta is at the core of the Central River City, encompassing Parramatta CBD, North Parramatta and Westmead, connected via Parramatta Park.

Greater Sydney

The 33 local government areas of Bayside, Blacktown, Blue Mountains, Burwood, Camden, Campbelltown, Canada Bay, Canterbury-Bankstown, Cumberland, Fairfield, Georges River, Hawkesbury, Hornsby, Hunters Hill, Inner West, Ku-ring-gai, Lane Cove, Liverpool, Mosman, Northern Beaches, North Sydney, Parramatta, Greater Penrith, Randwick, Ryde, Strathfield, Sutherland, The City of Sydney, The Hills, Waverley, Willoughby, Wollondilly and Woollahra.

Greater Sydney Commission (GSC)

An independent organisation funded by the NSW Government, responsible for coordinating and aligning the planning that will shape the future of Greater Sydney.

Greater Sydney Region Plan

See A Metropolis of Three Cities

Greater Sydney Parking Guideline

A guideline for Greater Sydney to ensure parking availability takes into account the level of access provided by public transport.

Hub and spoke model

A transport network model that provides connections (spokes) to and from key centres (hubs). The spokes link to different hubs across an area, rather than focussing on one key hub.

Infrastructure NSW (INSW)

An Independent statutory agency responsible for assisting the NSW Government with identifying and prioritising the delivery of critical public infrastructure for NSW.

Initiatives for investigation (0-10 years, 10-20 years)

Initiatives intended to be investigated for potential commitment or implementation within the next 20 years. Those listed in the 0-10 year horizon will be prioritised for more detailed investigation to determine if they are required in the next decade. They are prioritised based on their expected benefits or strategic importance. Initiatives proposed for investigation are unconstrained by affordability and will be subject to strategic business cases that consider a range of possible solutions.


A facility to transfer from one mode of transport, or one transport service, to another. For example, a rail station with an adjoining bus facility.

Intermodal terminal

An intermodal terminal is an area of land used to transfer freight between at least two modes of transport. It is typically used to describe the transfer of international shipping containers from road to rail and vice versa.

Light rail

An urban railway transportation system using vehicles that are capable of sharing streets with vehicular traffic and pedestrians, but may also be operating on an exclusive right-of-way such as a segregated rail corridor, tunnel or elevated structure.


The term ‘liveability’ is used in land use planning to focus on the people who live in an area, the places they spend time in, their health and quality of life as well as overall community wellbeing.

Mass transit

High capacity public transport services between major centres on fixed routes. Mass transit will typically be used on NSW’s busiest public transport corridors to quickly and efficiently move a large number of customers.


An urban railway transportation that is associated with high capacity, high frequencies (typically turn-up-and-go, rather than timetabled) and greater automation.

Metropolitan centre

The central social and economic hubs of Greater Sydney’s three cities, namely the Harbour CBD in the Eastern Harbour City, Greater Parramatta in the Central River City and an emerging Western Sydney Airport-Badgerys Creek Aerotropolis in the Western Parkland City

Metropolitan cluster

The metropolitan city centre for the Western Parkland City will be delivered over time, beginning with a focus on a metropolitan city cluster of four places: Liverpool, Greater Penrith, Campbelltown-Macarthur and Western Sydney Airport and Badgerys Creek Aerotropolis.

Mobility as a Service (MaaS)

A business model for customers to access transport services in which customers can use a single account and booking interface to access a broad range of transport modes, none of which the customer owns. Examples would be allowing a customer to access public transport, car sharing and bike sharing all using the same system.

Mode share

The proportion of overall trips that are taken on a particular mode of transport.

More Trains, More Services program

A staged program of works delivering upgraded rail infrastructure, new trains and extra services across the suburban train network to address the growth in patronage forecast over the next 5 years.

Movement and Place Framework

A framework for planning, designing and operating our road network based on a ‘one road network’ approach. It considers how different parts of the network perform different functions – moving people and goods and being places for people, particularly in centres.

Net zero emissions

The aspirational greenhouse gas emission level which the NSW Government has targeted to achieve by the year 2050. Net-zero emissions means NSW emissions will be balanced by carbon storage.

New Intercity Fleet

A new train fleet to service long distance journeys for intercity customers travelling from Sydney to the Central Coast, Newcastle, the Blue Mountains and the South Coast.

NSW Long Term Transport Master Plan

NSW's first integrated transport plan which brought together planning for freight and passenger movements across all modes of transport. Future Transport builds upon the 2012 Long Term Transport Masterplan and the commitments it has delivered.

Outer metropolitan area / geography

An area encompassing the local government areas of Shellharbour, Wollongong, Central Coast, Lake Macquarie, Cessnock, Maitland, Newcastle and Port Stephens.

Personalised transport

Technology which is used to make transport services and the overall transport network responsive to the needs of customers.

Pinch Point Program

Program of works aimed at fixing traffic congestion points on Sydney's major roads that slow down the broader network, to reduce traffic delays, manage congestion and improve travel times, particularly during weekday peak periods.


Refers to the development and management of the built environment to influence the character or experience of places. Successful place-making either maintains or enhances the character of our public spaces, making them more accessible, attractive, comfortable and safe.

Place plan

Plan to deliver an integrated transport network to improve access to/from/within key places or centres by all modes.

It is the application of the Movement and Place Framework to improve the function of transport corridors to enhance the amenity of places. It will include the development of an active transport network, identifying the missing links and initiatives for behaviour change to support more sustainable travel options. Place plans will also include travel demand management policies and tools to support travel such as car sharing and to assist workers and employers better manage travel demand.


Transport services that go directly from a passenger’s origin to their destination. Outside of the private car, taxis and ridesharing services (Uber, Lyft) are the most common point-to-point transport modes.


A geographical area with boundaries determined by land use. For example, an area where there is an agglomeration of warehouses may be termed a freight precinct.

Rapid bus

Fast and reliable bus connections providing customers with mass transit level services between major centres which are not linked by trains or light rail.

Real-time information

Information about the status of the transport network and services that are completely live or have a lag of less than a minute or two. Real time analytics refers to analysis that is performed on real time data (generally automatically and without input from a human analyst) and is then used to make decisions or take action immediately.

Regional NSW

The area of NSW outside Greater Sydney. It includes the nine regions of Central Coast, Hunter, North Coast, New England North West, Central West and Orana, Far West, Riverina Murray, South East and Tablelands and Illawarra-Shoalhaven.


The ability of infrastructure systems and services to withstand unexpected climate, weather and catastrophic events.


Business models similar to Uber and Lyft which provide point-to-point transport services in private vehicles.

Road hierarchy

A framework for categorising roads by function. Consistent with the Movement and Place Framework, the hierarchy consists of Motorways, Movement Corridors, Vibrant Streets, Local Streets and Places for People. Each type of road has a different movement and place function.

Road network management system

Systems, processes and activities for the efficient, reliable and safe operation of the road network.

Roads and Maritime Services

Agency of the New South Wales Government responsible for building and maintaining road infrastructure and managing the day-to-day compliance and safety for roads and waterways.

Road Space Allocation Policy

Policy to establish clear principles for allocating road space for different modes of transport on the basis of the efficient movement of people and goods on movement corridors.

Safer Roads Program

Program of road safety infrastructure projects to address key crash types across NSW.

Safe system approach

Planning services and designing infrastructure to integrate with human behaviour to prevent trauma. Improving the safety of all parts of the system, so that if one part fails, the other parts will protect people from being killed or seriously injured.

Satellite city

The cities Wollongong and Central Coast that form part of the conurbation of Greater Sydney. 

Service (or transport service)

Service refers to transport services, generally public transport services. Examples include trains, buses, light rail and ferries. Services might also include shuttle buses and a range of privately operated but publicly accessible transport types.

Smart Motorway

Motorways that use embedded sensors, analytics and customer feedback tools to actively manage congestion and safety and respond to traffic incidents.

State Infrastructure Strategy

The State Infrastructure Strategy, developed by Infrastructure NSW, provides the NSW Government with independent advice on the infrastructure needs of the State over the next 20 years.

Strategic centre

There are 34 centres in Greater Sydney where the mix of activities, size and location enable the community to access a wide range of goods, services and jobs. They also reinforce the success of the three cities. Considering their attributes, the draft Greater Sydney Region Plan identifies them as strategic centres.

Supporting plans

More detailed issues-based or place-based planning documents that will support the implementation of Future Transport 2056.

Three cities

The three cities envisaged by the Greater Sydney Commission are the established Eastern Harbour City, the developing Central River City and emerging Western Parkland City in and around the new airport. Each of these three cities will have their own unique identity and each must be planned to maximise liveability, productivity and sustainability.

Trade gateways

Trade gateways are locations with major ports or airports, and their surrounding precincts. They perform an essential and ongoing role to connect Sydney with locations across Australia and the world. Transport gateways are vital to Sydney’s prosperity and often support large concentrations of complementary business activity and employment.

Transport Access Program

The Transport Access Program (TAP) is an initiative to provide a better experience for public transport customers by delivering accessible, modern, secure and integrated transport infrastructure such as stations, wharves and commuter car parks.

Transport hub

A major public transport interchange, such as a bus interchange, train station or airport, or for freight, a rail yard, intermodal terminal, seaport or truck terminal.


Physical or mental injuries which require medical attention.

Travel Choices Program

A Transport for NSW behavioural change initiative to help manage demand on the transport network in response to capacity constraints or disruption. It involves helping individuals and organisations prepare for and adapt to changes on the transport network.


Services with frequency equal to or under 5 minutes, requiring little to no travel planning.

Urban renewal

A planned approach to the improvement and rehabilitation of city areas with new infrastructure, improved services and renovation or reconstruction of housing and public works.

Visionary initiatives (20+ years)

Longer term initiatives that may be investigated within the next 10 years, but on preliminary evidence are unlikely to require implementation within 20 years. Some initiatives have been planned for investigation in the 20+ years as the funding or benefits may be too uncertain at this stage. Initiatives proposed for investigation are unconstrained by affordability and will be subject to strategic business cases that consider a range of possible solutions.

Western Parkland City

One of the three cities of the Greater Sydney metropolis, anchored by the metropolitan city cluster of Western Sydney Airport and Badgerys Creek Aerotropolis, Liverpool, Greater Penrith and Campbelltown-Macarthur in the Western City District.

Western Sydney Airport (WSA)

The designated name for the second Sydney airport, located within the suburb of Badgerys Creek.

Western Sydney Airport and Badgerys Creek Aerotropolis

The emerging metropolitan centre of the Western Parkland City centred on Western Sydney Airport and surrounding development as the economic catalyst for delivering more jobs and diversity for jobs to the Western City District.

Western Sydney Infrastructure Plan

Australian and NSW Governments’ road investment program for western Sydney delivering major road infrastructure upgrades to provide improved road transport capacity ahead of future traffic demand.


Explore our strategies and plans

Six principles for Future Transport

The Future Transport 2056 Strategy is focused on six key principles for the future of mobility in the state, which together aim to positively impact the economy, communities and environment of NSW.

Read more